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BASS CHAMONIX / MEGEVE

Ski Lessons in the Alps "Making your Skiing our Passion"

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BASS Chamonix Limited Booking Conditions

Thank you very much for your interest in booking with the British Alpine Ski & Snowboard School, Chamonix & Megève resort schools operated by BASS Chamonix Limited. We take great care to provide you with a quality of service that exceeds your expectations. We hope that you enjoy your time with us and collect some wonderful memories.

Here is the inevitable small print. Please read carefully and print off a copy if you so require.

All bookings with “BASS Chamonix” or “BASS Megève” are made with BASS Chamonix Limited, registered in Scotland, 267904, and are subject to these conditions.

1.  Insurance

BASS Chamonix Limited does not insure its clients (whether for medical or rescue costs, against cancellation losses, against the clients’ own liability to third parties, or any other type of insurance). Most sporting activities have an element of danger and skiing is no exception. Please ensure all members of your party (i.e. all those covered by the booking with BASS Chamonix Limited) have suitable insurance cover in respect of medical and rescue costs, cancellation, and liability to third parties. We recommend that you are adequately covered by a comprehensive winter sports insurance policy from a licensed agent. Some insurance may also cover lift closures due to adverse weather conditions. If booking an off piste course or private lesson, please ensure you have a policy that covers skiing/snowboarding off piste with the qualified instructor/guide.   You may be asked to provide a copy of your insurance policy before the start of the course/lesson.  BASS Chamonix Limited does have Public Liability Insurance.

2. Instructors/guides

We strive to use suitably qualified, experienced and professional instructors and mountain guides to deliver our products.  All our instructors and guides are self-employed and deliver for us under their self-employed status. All are fully qualified to work in France with Instructors having full French equivalence.


3.  Prices

Prices may be subject to revision from time to time but are clearly stated on the BASS network website and the BASS Chamonix & BASS Megève website. The price for advance bookings will be kept at the amount stated in the booking proposal provided remittance is made within ten days of issue of the fee note. 

4.  Payment

Clients attending our courses, group and private lessons must pay the appropriate fee in full, before joining the lesson. In the case of advance bookings, we will reserve your place for a maximum of ten days from the date of issue of the booking proposal. Please return the required remittance within this period as per the documentation provided on booking. Pre-bookings are required to pay a nominal deposit of 25% which is non-refundable.  Your booking will be confirmed by the issue of a receipt from our office.


5.  We accept payment by credit card (Visa or MasterCard), debit card, BACS (bank transfer) and PayPal.

6.  You must instruct your bank to cover all transfer charges related to international payments. If we receive less than the invoice amount then this must be settled before your course start date, by transfer or cash in resort.


7.  Credit Card transactions are processed through Sage Pay online via the network website (www.britishskischool.com), they will show on your statement as transactions with Ski Pro Services, Vat Reg no: 720 0407 94, Kings Lynn, Norfolk. Ski Pro Services acts as agent for BASS Chamonix Limited.


8.  All other transactions will be directly with BASS Chamonix Limited who use BACS and PayPal.


9.  Cancellation

Cancellation: In the unfortunate event of you cancelling your booking the following charges will apply: More than 6 weeks’ notice – 10% of fee, 2-6 weeks’ notice – 50% of fee, 0-2 weeks’ notice – 100% of fee.  Cancellation notification must be received and acknowledged in our office by email.  There is a minimum cancellation administration fee of £50 for any refunds.  (Please also see item 21. Regarding Covid-19).


10.  BASS Chamonix Limited reserves the right to cancel its lessons for a variety of reasons (such as instructor/guide illness). Full refunds of unused lessons will be made in this instance if an alternative lesson cannot be provided.  This does not apply to cancellation due to the bad weather and/or lift closure as in item 10 a & b below. BASS Chamonix is not liable for any costs arising from lesson cancellations or transfers that we have to make.

a) In the case of bookings with “BASS Chamonix” for instruction to take place in the Chamonix Valley, BASS Chamonix Limited reserves the right to alter the venue of any group lesson or private lesson between the different ski areas of the Chamonix Valley in which BASS Chamonix operates (Le Tour, La Vormaine, Les Grands Montets, Les Chosalets, Flegere, Brevent, Savoy and Les Houches) at no less than 1 hours’ notice where this is deemed necessary in the opinion of  BASS Chamonix Limited or the instructor due to adverse weather conditions, poor snow conditions, lift closure, or the skiing ability of the client or others undertaking instruction with the client.                           

b) In the case of bookings with “BASS Megève” for instruction to take place in the Evasion Mt. Blanc ski area, BASS Chamonix Limited reserves the right to alter the venue of any group lesson or private lesson between the different ski areas of the Evasion Mt. Blanc ski area in which BASS Megève operates (Megève, Jaillet, Combloux, St Gervais, Les Contamines, Giettaz, Praz sur Arly.) at no less than 1 hours’ notice where this is deemed necessary in the opinion of BASS Chamonix Limited or the instructor due to adverse weather conditions, poor snow conditions, lift closure, or the skiing ability of the client or others undertaking instruction with the client. 

11.  Should clients not show for the lessons booked and paid for, through ill health, injury or any other valid reason, no refund will be given. Nor will any refund be given in the event of lift closures due to adverse weather, change of venue as set out in clause 9 above, or other circumstances outside the control of BASS Chamonix Limited. However, we will, if requested, provide a letter for submission to the client’s insurers setting out the fact of cancellation and the reason given by the client, or confirming the fact of lift closures.


12.  Group lessons    

Where a booking is made for a group lesson, rather than a private lesson, BASS Chamonix Limited has a minimum required number of participants for each type of group lesson, as stated on the BASS Chamonix & BASS Megève website. Please refer to the website for the minimum group lesson size for your booked lessons. If we cannot fulfil the specified number for your group lesson, we will offer you a choice of either converting to private lessons or a full refund for the value of the price paid only. No compensation will be given for anything else such as flights/accommodation etc.  We will endeavour to notify you 7 days before the course start date should the group lesson be cancelled.


13.  Children’s group lessons

These are ordinarily not available outside school holiday periods. Exceptionally, at our discretion, we may accept a booking for a Group lesson if at least 4 children of the same level are booked to attend the same lesson at the same time.


14.  We will not teach children in Group lessons who are under the age of 6 but can provide private lessons.


15.  Group lessons

These can vary in ability due to people’s understanding of their level and our description, we reserve the right to re-arrange participants and instructors undertaking group lessons, as we see fit, for the benefit of the group and individuals. But this is at our discretion and availability. Changes cannot be demanded by the clients but will be taken into consideration.


16.  Health information

To ensure that we can provide the best, most enjoyable and safest lessons for you and your family or party please provide us with any relevant health & injury information which can enable the instructor to look after you and all within the group. This information should ideally be provided by email before you arrive in resort, but if you have not done so please provide it directly to the instructor on the day (please help us to help you).

17.  Price for lessons only

Booking with us is purely for the participation of the lesson and does not include the hire of any equipment, uplift ticket or personal insurance (as stated in item 1 above).

18. Photos

From time to time we place photos we take during courses on our website or on social media, if you would rather stay anonymous then please let us know.


19.  Scottish Law

Booking contracts are subject to Scottish law and any dispute arising under or relating to a client’s booking with BASS Chamonix Limited is subject to the exclusive jurisdiction of the Scottish courts.


20. Quality of Service/Complaints

If our service does not meet your expectations, please speak with your instructor and contact the office when you are in resort to see if we can resolve the situation for you.

 

21.  Covid-19 and Travel Restrictions due to a Pandemic (or such instance)

As of 18th March 2020, for travel insurance purposes the Covid-19 (Coronovirus) changed from an unexpected and unknown event into something more predictable. This has caused a change in personal travel insurance cover which potentially will not now cover a cancellation due to Cornovirus.

To reassure our regular and new customers, if you are booking after the 18th March 2020 then the following special booking conditions apply if there is a similar situation as in March 2020 and your pre booking falls within our 6-week prior situation. 

In a future World Pandemic situation such as Covid-19, 

a)    6-1 weeks before booking delivery date – you can ask for a full refund minus the £50 cancelation fee (retained for administration, bank charges)

b)    1-0 week (within 0-7 days) before booking delivery date - you can ask for a refund minus the 25% minimum deposit amount (retained for administration, bank charges and any due compensation for the instructor/guide already  booked for your lessons that week) of your full booking amount or have a 75% credit towards a booking for the following winter season within our covered resorts (BASS Chamonix/Megève).

This is only applicable if:

1.    Local law prevents your instructor/guide from working in the destination country (France).

2.    Your country of residence specifically advises against all but essential travel to the destination country (France) for the duration of the lessons.

3.    The destination country (France) has special restrictions on foreign travellers entering the country that affects you directly.

In summary, if you are unable to travel due to restrictions in item 21, then these special cancellation terms apply. In all other cases (including where you are reluctant to travel due to health or any other concerns) then our normal terms stand.

Thank you for taking the time to read through our booking conditions, should you have any further questions regarding the above please contact us directly on bookings@basschamonix.com

Booking conditions update 07/04/2020 by BASS Chamonix Limited.